SmartHub Online BillPay & Account Management
SmartHub is our new, easy-to -use online account management tool.
With SmartHub, you can:
- Quickly pay your Loretto bill online
- Register for recurring Credit or Debit Card payments
- Activate electronic billing (eBill) instead of (or in addition to) paper bills
- Enroll in email reminders and payment receipts
- Update billing information and contact information
To sign up, all you need is your existing Loretto account number and a valid email address.
For mobile devices, two download options are available:
SmartHub User FAQ
There are no signup costs or subscription fees for using SmartHub.
Yes. The SmartHub website is a secure website.
Verify your account number and the last name/business name that is on your bill.
IMPORTANT NOTICE: It may take anywhere from a couple of hours to a full business day for your payment to be debited against your bank account or credit card, depending on the credit card company or bank.
Your password is case sensitive. You need to use the same password as when the account was set up. If you cannot remember the password you click on the “Can’t access your account?” link from the login page to reset the forgotten password.
Yes, you will receive a confirmation number after your transaction is recorded. Please keep this number as confirmation of your payment. Please note: it is your responsibility to ensure all payment information is entered correctly.
The address you provide must match the name and address to which the credit/debit card was issued (billing address). This is not always your listed service address. When you are on the credit/debit card payment screen change the address listed to the billing address on your credit card. Click submit when all the information has been entered to process the request. Nothing will be processed until the submit button is clicked.
It’s easy to change. First, log in using your current email address. On the “My Profile” tab click on Update My Login Email or Password. Use this email address the next time you login.